AI can help cut billing tasks, but some staff not buying in
By
Kimberly Marselas
Aug 05, 2024
Artificial intelligence can pay major dividends when it comes to managing back-office billing efforts, but the key to maximizing payments with it lies in knowing exactly where to build in coaching and...
Adding a human touch to human resources
By
Lois A. Bowers
Oct 14, 2019
Capital Senior Living’s Jeremy Falke talks about ways the company is attracting and keeping talent.
The revolving door
By
John Andrews
Feb 02, 2019
Successfully hiring and retaining qualified staff can be done with the right approach.
Focus On: Staffing briefs
Feb 13, 2020
Read about employee turnover, hourly wages, workforce management and an anniversary.