I’m pulling for a day when instruments such as the Gender Equality Index won’t be needed, because equality will be something that serves as an assumed basis from which other actions stem. Until that...
Several ways exist to increase your organization’s LGBT cultural competency
By
Lois A. Bowers
Jun 18, 2018
Senior living communities can express or strengthen their support for issues of importance to lesbian, gay, bisexual and transgender older adults through training and other means. A new ad will be a conversation...
To attract older workers, clean up your language
By
Lois A. Bowers
Jan 30, 2023
Research by Preply suggests that if you want to attract older workers, you may need to clean up the language you use in your job postings.
Diversity ‘even more critical’ in senior living
By
Lois A. Bowers
Aug 12, 2019
Companies operating in senior living increasingly are taking steps to make their boards and C-suites look more like the customers they serve and the workers who serve them. It’s a smart and welcome...
Strategic grant initiatives: How to elevate diversity and inclusion in senior living communities
By
Diane Massey
May 13, 2024
A feeling of belonging should define every resident’s experience in a senior living community, and it helps with recruiting and retaining staff members, too. Here are four steps to making that happen.
4 challenges that senior living leaders must address to thrive in 2024
By
Mark Bryan
Jan 16, 2024
Here are four challenges and their implications that leaders and companies could face that must be addressed if they are to thrive in 2024.
Diversity, equity and inclusion is a work in progress
By
Marsha Wesley Coleman
Feb 21, 2023
Organizations can look to their values to move toward better inclusion. We have a long way to go, and the time to start is now.
5 items for senior living’s 2022 to-do list
By
Lois A. Bowers
Jan 10, 2022
The leaders of five organizations active in the senior living space recently shared with me their insights on the biggest challenges facing the industry. Culled from their comments is a list of action...
Life plan communities earn high marks from residents
By
Michele Holleran, Ph.D., MBA
Apr 14, 2022
Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.
An expensive way to offer career advice
By
John O'Connor
Nov 07, 2019
Having a terrible, horrible, no good, very bad day? John Saracino probably has you beat.