To read more about the 2024 McKnight’s Pinnacle Awards, see these articles: In the photos above: Top row, left: Inspiration Award winner Esmerelda Lee, COO and EVP at Century Park Associates, engages...
Know someone special? Make sure everyone knows
By
Lois A. Bowers
Oct 10, 2022
It’s time to home in on those with whom you work who have set new standards, driven change, provided guidance or inspired others — not just during the pandemic, but over the course of their long careers.
Wendella “Wendy” Blackman carries the weight of responsibility in her heart. As the director of Reflections memory care program at senior living community The Bristal at North Woodmere, NY, the residents...
What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.
Meet E. Joseph Steier III, 2024 McKnight’s Pinnacle Awards ‘Thought Leader’ honoree
By
Jessica R. Towhey
May 13, 2024
E. Joseph Steier III has been blazing trails and inspiring others professionally for more than 30 years. As the president and CEO of Signature HealthCARE, his leadership keeps more than 18,000 employees...
Orah Burack diligently works out of the spotlight, keeping her head down and her mind focused on improving care and conditions throughout long-term care. Her work as a senior research associate at The...
Meet John Swanson, 2024 McKnight’s Pinnacle Awards ‘Setting the Standard’ honoree
By
Jessica R. Towhey
May 09, 2024
John Swanson turned personal struggle and pain into inspiration after the experience of seeing his father’s freedom of independent movement eliminated upon entering memory care.
Meet Kurt Merkelz, MD, 2024 McKnight’s Pinnacle Awards ‘Setting the Standard’ honoree
By
Jessica R. Towhey
May 09, 2024
Kurt Merkelz, MD, led the recent standardization of best practices throughout Compassus through the development of tools and procedures built into the organization’s interoperability platform. This effort...
Jamie Dlatt joined Legacy Healthcare in September 2008 as a facility administrator and quickly rose through the ranks to roles such as chief compliance officer and vice president of operations before strutting...