Powerful tools to protect employees’ mental well-being
By
Andrea Griesmar
Nov 22, 2021
When Brightview Senior Living began to see telltale signs of fatigue, stress and burnout, the company created a mental health initiative called “Roadmap to Mental Well-Being.”
The benefits of ‘camp’ for new team members
By
Kim Smith
Sep 05, 2023
Camp SageLife is a powerful and memorable way to teach our team about our resident-focused philosophy. Everything has a purpose and lesson.
What COVID-19 has taught us about ourselves – and being a great place to work
By
Doug Dollenberg Jr.
Andrea Griesmar
Julie Masiello
Dec 21, 2020
As we reflect on how Brightview Senior Living not just survived but thrived in the midst of a global healthcare crisis, three themes emerged as powerful lessons learned for us.
Four ways to creatively disrupt senior living — for all the right reasons
By
Ann Lovell
Jun 25, 2018
“Creative disruption” in four key areas can help senior living communities address challenges related to changing resident expectations and labor shortages across disciplines.
Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
Storytelling strategy for retention and recruitment
By
Courtney Malengo, APR
Mar 14, 2022
As the great resignation continues, it has become clear that what employees want, and what employers think that employees want, are two very different things. McKinsey & Company’s recent study put this...
Empower your team for better results
By
Tonya Headen-Lee, CDP
Feb 20, 2024
How do you build and empower great teams? Several lessons apply in all senior living settings and would make great goals for executive directors in 2024.
Senior living trends: Prepare for historic changes in 2020
By
Craig Abbott
Jan 06, 2020
Like never before, senior living and care organizations are facing a time of great uncertainty. These trends will have significant bearing within the senior living space.
Breakthrough care techniques from Europe can set a new standard in America
By
Benjamin Surmi
Nov 15, 2021
America’s senior living communities today face two enormous challenges. Desiring to see the situation improve, our team began searching globally for a solution. What we found has been both inspiring...
3 things to ‘know’ to develop CEO skills for the future of aging services
By
Jacquelyn Kung, DrPH, MBA
Robert G. Kramer
Ed Frauenheim
Feb 28, 2022
What follows is a guide for the leadership development needed in our industry. Three things to know: thyself, others and thy world.