Leverage payment integrity solutions to ensure proper billing of telehealth services
By
Subrahmanyam Mantha
Jul 07, 2022
Don’t be surprised if the U.S. Department of Health and Human Services continues the COVID-19 public health emergency in mid-July, based on what government officials have said. If it ends, however, the...
Virtual healthcare is great, but senior living providers should think about implications
By
Jordan Parnell
Gerald Stoll
Jul 08, 2021
Even as telehealth takes the world by storm as “new new thing” for healthcare, there are reasons for those in the senior living and care industry to take a step back and evaluate the advantages against...
3 reasons to keep offering video visits even after the pandemic
By
Karen O’Hern
Nov 12, 2020
Video calls have gained traction during the pandemic. When our communities start to open, visitation rules begin to relax, and families and friends can get together again, will we keep in place these video...
Why telehealth is here to stay: The opportunity for senior living
By
Robert G. Kramer
Kelsey Mellard
Oct 29, 2020
The immediate necessity of telehealth due to the pandemic will diminish soon, we hope, but continued investment and use will be critical to enabling older adults to have healthcare come to them rather...
How to engage senior living residents through technology
By
Anne Davis
Oct 22, 2020
Caring for residents of senior living communities has grown increasingly complicated in recent months. Long before the coronavirus put a spotlight on the threat of isolation, however, healthcare professionals...
Arbitration agreements benefit senior living communities and families
By
Christina Nechiporchik
Apr 16, 2020
Arbitration agreements benefit senior living communities and families, but there is a reason they are not frequently used.
3 ways voice-first technology can help older adults in the era of social distancing
By
Jason Gottschalk
Apr 09, 2020
Isolation can make communication, access to timely information and a sense of independence more difficult for many older adults, especially for those who aren’t used to turning to technology for...
The state of digital marketing in senior living
By
Jamison Gosselin
Jan 16, 2020
Digital marketing may be the answer to the major challenges affecting senior living in 2020.
What we’ve learned at senior living industry conferences
By
Lara Brooks
Apr 25, 2019
We’ve attended several recent senior living conferences and have ongoing conversations with our healthcare partners, specifically related to senior living. Here are some of the key learnings we have...
Start your disaster communications plan with a reliable network
By
Stacy Hale
Apr 04, 2019
Hurricanes along the coast, tornadoes in the Midwest, wildfires in California — natural disasters are growing in scale and frequency. Communication is critical.