Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
Tales from a mystery shopper: 3 avoidable mistakes community sales teams make
By
Jackie Stone
Aug 26, 2024
Not all mystery shopping experiences go well. Here are three mistakes made by sales team members and some very real quotes to go with them.
Engaging male residents to improve social interactions, health
By
Dan Guanio
Aug 12, 2024
For activities directors, getting men involved in community life proves to be a challenge. Having a large group of men meet regularly is practically unheard of. But the benefits of social interaction make...
Intergenerational living’s growing influence on senior housing
By
Lynne Moore
Aug 05, 2024
Intergenerational living is a growing trend that is influencing the development of new senior living models.
Philanthropy key performance indicators that matter
By
Z. Allen Abbott, PhD
Irina Thompson
Jul 29, 2024
Most retirement communities either have a philanthropy operation or they want one. Two major questions frequently are asked. Fortunately, we now have a body of objective research to inform those questions.
3 trends shaping the future of senior living and care design
By
Michael Batts
Jul 01, 2024
Generational shifts and differing needs and desires mean that now is the time to stay in-the-know for what trends are shaping tomorrow.
Creating spaces for thriving: Designing the active adult environment
By
Darla Esnard
Ryan Miyahira
May 20, 2024
As more individuals seek communities that offer both comfort and enrichment, the concept of active adult living will only continue to gain further momentum.
Strategic grant initiatives: How to elevate diversity and inclusion in senior living communities
By
Diane Massey
May 13, 2024
A feeling of belonging should define every resident’s experience in a senior living community, and it helps with recruiting and retaining staff members, too. Here are four steps to making that happen.
3 keys to selecting board members for nonprofits
By
Brandon Kastner
Apr 29, 2024
For nonprofit organizations, an effective board is one that helps the organization serve the mission in perpetuity. Here are three key factors that help the board successfully serve the mission of the...
We all share responsibility to support older adults adequately
By
Marta Hill Gray
Apr 25, 2024
We all share the responsibility to support older adults adequately. If we do, our entire country will benefit.