Baby boomers are creating an opportunity for senior living
By
Jaime Pacheco
Sep 16, 2024
Senior living is in a period of transformation, driven by the next generation of residents. This transition period is an opportunity for communities to create environments where residents are given the...
Tales from a mystery shopper: 3 avoidable mistakes community sales teams make
By
Jackie Stone
Aug 26, 2024
Not all mystery shopping experiences go well. Here are three mistakes made by sales team members and some very real quotes to go with them.