Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
Keeping residents safe: What exactly does that mean?
By
Deanna Vigliotta
Jun 01, 2023
I have been thinking a lot lately about the words “keeping residents safe.” What exactly does keeping residents safe in assisted living communities mean, beyond the obvious human basic needs of food,...
Senior living needs to give recycling a whole new meaning
By
John O'Connor
Mar 23, 2023
So you want to build a senior living campus, eh? What if I told you there was a much easier, less costly, more welcome way to proceed? There is.
Meaning, happiness and stress at work
By
Lois A. Bowers
Feb 06, 2023
Data from the Bureau of Labor Statistics Time Use Survey shed light on how those who work in health and social assistance positions rate their work for meaning, happiness and stress.
Recruitment marketing in senior living
By
Wendy O’Donovan Phillips
Sep 05, 2024
Recruiting and retaining employees always has been challenging, but it is increasingly so. In senior living, executives often scramble to get and keep key positions filled, frantically backfilling openings...
The financial impact of falls detection wearable devices on senior living communities’ NOI
By
Ted Tzirimis
Aug 29, 2024
The intersection of resident safety and financial sustainability has never been more critical, and tech solutions are reshaping the senior living industry landscape.
Tales from a mystery shopper: 3 avoidable mistakes community sales teams make
By
Jackie Stone
Aug 26, 2024
Not all mystery shopping experiences go well. Here are three mistakes made by sales team members and some very real quotes to go with them.
Judge’s ruling a double victory for senior living
By
John O'Connor
Aug 22, 2024
Senior living operators might want to send U.S. District Judge Ada Brown a thank you note.
Putting families first: Ethical practices in senior living placement
By
Angela Olea
Aug 22, 2024
The senior living referral industry plays a crucial role in helping families navigate the complex landscape of care options for their loved ones. Recent scrutiny, however, has highlighted the need for...
Ryan Reynolds reminds us that there is More to Parkinson’s than tremors
By
Lois A. Bowers
Aug 19, 2024
Thanks to an educational effort with star power behind it, more members of the general public may become aware of nonmotor symptoms of Parkinson’s disease.