Brookdale’s staffing algorithm under fire for alleged chronic understaffing of communities
By
Kimberly Bonvissuto
Apr 02, 2024
One national senior living company’s staffing algorithm drew repeated complaints from building managers for failing to capture the nuances of caring for older adults, leading to residents going without...
Brookdale, Enlivant, LCS tops in JD Power 2022 Senior Living Satisfaction Study
By
Kimberly Bonvissuto
Nov 16, 2022
Brookdale Senior Living and Enlivant tied with the highest overall satisfaction scores among assisted living and memory care providers in the J.D. Power 2022 U.S. Senior Living Satisfaction Study.
US Senate launches investigation of assisted living after lay media reports about safety, staffing, pricing
By
Kimberly Bonvissuto
Jan 17, 2024
The US Senate Special Committee on Aging is launching a review of the assisted living industry following recent articles in the Washington Post, which reported on the deaths of residents who wandered from...
Sleepless in senior living
By
John O'Connor
Aug 10, 2023
Things are looking up for senior living operators, but they are anything but out of the woods. In fact, three challenges remain very much in the picture.
Senior living ‘on the precipice of this defining moment,’ Argentum CEO says
By
Kimberly Bonvissuto
Apr 30, 2024
The senior living industry sits “on the precipice of this defining moment with significant challenges but also tremendous opportunities” to tell its story and help millions of older adults “live...
Big senior living stories of 2023
By
Lois A. Bowers
Dec 21, 2023
The long shadow of the pandemic continued to recede in 2023, although the senior living profession continued to feel its effects. The COVID-19 public emergency ended May 11. Wage growth has declined but...
Senators ask for federal study of assisted living, seek consumer feedback, ponder oversight
By
Kimberly Bonvissuto
Jan 26, 2024
The spotlight on the assisted living industry got a little hotter on Thursday as congressional leaders called for a government study on industry pricing and transparency, announced a website and email...