It’s time to home in on those with whom you work who have set new standards, driven change, provided guidance or inspired others — not just during the pandemic, but over the course of their long careers.
What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.
2024 McKnight’s Pinnacle Awards
Jun 21, 2024
To read more about the 2024 McKnight’s Pinnacle Awards, see these articles: In the photos above: Top row, left: Inspiration Award winner Esmerelda Lee, COO and EVP at Century Park Associates, engages...
Wendella “Wendy” Blackman carries the weight of responsibility in her heart. As the director of Reflections memory care program at senior living community The Bristal at North Woodmere, NY, the residents...
Good business partners can be difficult to find, which is why Wendy Strain, the director of consulting services for Polaris Group, is a bright light in a crowded field.
Meet Andrew Carle, 2024 McKnight’s Pinnacle Awards ‘Industry Ally’ honoree
By
Jessica R. Towhey
May 02, 2024
List “retirement” as one more thing COVID-19 disrupted for Andrew Carle, who had planned to step down as executive director of The Virginian, a Life Care Services-managed community in Fairfax, VA,...
Meet Steven Littlehale, 2024 McKnight’s Pinnacle Awards ‘Business Partner’ honoree
By
Jessica R. Towhey
May 01, 2024
The role of chief innovation officer suits Steven Littlehale as perfectly as his bow ties are affixed each time out. His education and training, clinical experience and leadership have led to measurably...
Meet John Swanson, 2024 McKnight’s Pinnacle Awards ‘Setting the Standard’ honoree
By
Jessica R. Towhey
May 09, 2024
John Swanson turned personal struggle and pain into inspiration after the experience of seeing his father’s freedom of independent movement eliminated upon entering memory care.
Jamie Dlatt joined Legacy Healthcare in September 2008 as a facility administrator and quickly rose through the ranks to roles such as chief compliance officer and vice president of operations before strutting...
Meet Charles Hastings, 2024 McKnight’s Pinnacle Awards ‘Setting the Standard’ honoree
By
Jessica R. Towhey
May 08, 2024
Chuck Hastings exemplifies the tradition of employee loyalty. He has been with Blomfield, NJ-based Juniper Communities for 27 years, and it is commonly said that the senior living and care company would...