HRA seeks to sharpen its image with prospects via employee etiquette training
By
Lois A. Bowers
Apr 10, 2018
As many senior living operators look to add more healthcare services to their offerings, this regional development and operating company is instituting a new program to help ensure that hospitality doesn’t...
Aegis Living gambles on uncommon perk to foster employee loyalty
By
Lois A. Bowers
Apr 03, 2017
Eight employees of Aegis Living are going to be especially happy Wednesday afternoon. That’s the day their Redmond, WA-based employer is announcing the winners of its Dream Big Lottery. Last year’s...
4 strategies Brookdale is using to combat new competition
By
Lois A. Bowers
Aug 08, 2017
The opening of new communities near Brookdale Senior Living properties challenged the country’s largest senior living operator in the second quarter, President and CEO Andy Smith told participants...
New name, existing programs for Five Star, executives say
By
Lois A. Bowers
Mar 05, 2017
A new name and established programs will carry Five Star Senior Living through 2017, executives told shareholders, analysts and others participating in an earnings call on Friday.
How to protect your community from inappropriate use of social media use by employees
By
Lois A. Bowers
Oct 19, 2017
Senior living operators can take steps to reduce risk related to social media use by employees, according to Kristi Eldredge, RN, JD, CPHRM, senior patient safety consultant at medical liability insurance...
How to identify and retain engaged employees
By
Lois A. Bowers
Nov 01, 2016
Attracting and keeping employees who will be passionate about their work is crucial at a time when workforce challenges are a top issue facing senior living operators, speakers told those attending an...
Senior living could lead cultural shift related to aging, report author says
By
Lois A. Bowers
Feb 22, 2018
The senior living industry, with innovation and imagination, could drive a new era of healthful aging, one of the authors of a new report from the Milken Institute told McKnight’s Senior Living....
Survey: 75% of 40+ adults do not know how much assisted living costs
By
Lois A. Bowers
May 25, 2017
Three-fourths of adults aged 40 or more years do not know how much it costs to live in an assisted living community, according to the results of a new survey. Education also appears to be needed regarding...
How to increase move-ins via your website and social media
By
Lois A. Bowers
Oct 18, 2017
Las Vegas — With research showing that prospective senior living residents or their families already may have completed 60% of the decision-making process involved in a potential move before even contacting...