Philanthropy key performance indicators that matter
By
Z. Allen Abbott, PhD
Irina Thompson
Jul 29, 2024
Most retirement communities either have a philanthropy operation or they want one. Two major questions frequently are asked. Fortunately, we now have a body of objective research to inform those questions.
Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
Strategic grant initiatives: How to elevate diversity and inclusion in senior living communities
By
Diane Massey
May 13, 2024
A feeling of belonging should define every resident’s experience in a senior living community, and it helps with recruiting and retaining staff members, too. Here are four steps to making that happen.
What senior living leaders need to know about artificial intelligence
By
Arick Morton
Dec 18, 2023
Senior living executives have two key decisions to make to move forward with AI-enabled solutions, according to NIC MAP Vision CEO Arick Morton.
The big shift coming to senior living
By
Matt Thornhill
Oct 23, 2023
What’s going to happen when members of your best consumer segment don’t need you anymore? We know they already don’t want what you offer.
Say goodbye to traditional paid search advertising – and hello to AI
By
Amy McClain
Jul 10, 2023
Senior living operators can work around Google Ad restrictions by leveraging intent-based ad targeting.
3 keys to firming up staffing at your senior living community
By
Malinda Shultice, DHSc
Apr 24, 2023
With these three things, you’ll get agency staffing out of your building in a timely fashion. Take it from someone who has run a building and never used an agency for the duration of the pandemic.
Diversity, equity and inclusion is a work in progress
By
Marsha Wesley Coleman
Feb 21, 2023
Organizations can look to their values to move toward better inclusion. We have a long way to go, and the time to start is now.
‘Killer nurse’ movies remind senior living entities, professionals about reporting requirements
By
Timothy J. Ford, Esq.
Feb 06, 2023
New films remind senior living entities and professionals about legal reporting obligations that arose in response to a terrifying case.
It’s time to take caregiver needs seriously
By
Nora Super
Oct 03, 2022
Until we make caregiving issues as important to lawmakers as infrastructure and energy, we can act on three critical intermediary steps.