AI can help cut billing tasks, but some staff not buying in
By
Kimberly Marselas
Aug 05, 2024
Artificial intelligence can pay major dividends when it comes to managing back-office billing efforts, but the key to maximizing payments with it lies in knowing exactly where to build in coaching and...
Eversound expands into all Highgate Senior Living communities
Apr 12, 2018
Issaquah, WA-based Highgate Senior Living has partnered with Boston-based Eversound to offer the company’s audio technology system in its nine independent living, assisted living and memory care...
New center, council support innovation and healthful aging
By
Lois A. Bowers
Oct 25, 2017
A new center in Louisville, KY, aims to foster innovation and healthful aging, and a new council there has the goal of promoting the city as a hub of activity related to optimal aging.
W-2 scams increase fourfold from 2016 to 2017, IRS warns employers
By
Lois A. Bowers
Aug 25, 2017
W-2 thefts at employers in 2017 translated into several hundred thousand employees whose sensitive data were stolen by fraudsters, according to the IRS. The agency shares tips on how payroll, financial...
More than 17,000 could be affected by data breach at American Senior Communities
By
Lois A. Bowers
Feb 21, 2017
An email phishing scheme has compromised the personal information of American Senior Communities’ current employees as well as some former employees, the company said. More than 17,000 people are...
Entrepreneur tests walker as temporary senior living resident
By
Lois A. Bowers
Feb 08, 2017
The founder and CEO of a durable medical equipment manufacturer and distributor specializing in mobility aids is spending several days as a resident of a senior living community to test the usefulness...
HUD expands internet access program for low-income seniors
By
Lois A. Bowers
Jul 20, 2016
The U.S. Department of Housing and Urban Development has announced an expansion of its ConnectHome program to make high-speed internet access more readily available and affordable to senior citizens and...
NCAL guidance aims to prevent elder abuse via social media
By
Lois A. Bowers
Jun 16, 2016
Senior living providers must develop social media policies, train employees on appropriate use of social media, and investigate potentially inappropriate behavior related to social media when it has been...
Innovations may encourage retirement saving, committee hears
By
Lois A. Bowers
Jun 15, 2016
New apps and programs might encourage people to save more money for their needs in retirement and improve their financial literacy, said speakers at Wednesday’s hearing of the Senate Special Committee...