The Baby Boom generation is a huge demographic that will have a significant impact on the senior living and healthcare industry, but it cannot be considered as a homogenous group.
Senior living trends, challenges to watch in 2023
By
Lynne Moore
Dec 05, 2022
Things are improving, but in 2023, issues still will need to be addressed.
Why mystery shopping should be part of your marketing strategy
By
Lynne Moore
Sep 26, 2022
Mystery shopping the competition will provide the information and ammunition needed to develop your strategy and fine tune your sales and marketing program.
How to get members of my sales and marketing team to sharpen their strategic focus
By
Jim Moore
May 15, 2018
The frequently asked questions concept is a very effective and credible marketing communication strategy.
Will 2018 be a year of opportunity or challenge?
By
Jim Moore
Mar 01, 2018
Two current issues can make a big difference in individual performance: minimum wage impacts and CNA turnover trends.
NLRB reverses decisions on joint employers, micro unions
By
Lois A. Bowers
Dec 19, 2017
The National Labor Relations Board has reversed rulings related to joint employers and micro unions that some in senior living believed negatively affected management-employee relations and residents.
Study suggests higher Medicaid payments for assisted living operators
By
Lois A. Bowers
Aug 07, 2017
States should make certain that Medicaid payments to assisted living community operators are high enough to encourage them to serve Medicaid beneficiaries and to increase beneficiaries’ access to...
Argentum asks government to address ‘regulatory overreach’ by NLRB
By
Lois A. Bowers
Feb 16, 2017
Congress and the new administration should prioritize addressing the “regulatory overreach” that has occurred via the National Labor Relations Board for the past eight years, Argentum President...
OSHA: Employers can be cited more than five years after an employee injury
By
Lois A. Bowers
Jan 03, 2017
Employers that do not make and maintain accurate records of employee injuries and illnesses can be cited by the Occupational Safety and Health Administration for up to six months after the five-year record-retention...
‘Persuader’ rule injunction means time for labor relations activities is now, attorney says
By
Lois A. Bowers
Oct 31, 2016
Union-free senior living operators have a window of opportunity — perhaps a limited one — to take certain steps to maintain that status if they wish, attorney Daniel Burke told those attending an educational...