Why mystery shopping should be part of your marketing strategy
By
Lynne Moore
Sep 26, 2022
Mystery shopping the competition will provide the information and ammunition needed to develop your strategy and fine tune your sales and marketing program.
Will senior housing survive the pandemic?
By
Jim Moore
Aug 14, 2020
Senior housing has experienced a number of cycles and headwinds, but will it successfully survive the current COVID-19 pandemic? You’ve got questions, and we have answers.
CCRC tests 8-hour pay for 6-hour day
By
Lois A. Bowers
Apr 03, 2018
A Virginia continuing care retirement community is launching a program it hopes will help attract and retain full- and part-time certified nursing assistants in a competitive market.
What unique challenges do operators face this year?
By
Jim Moore
Apr 02, 2018
You’ve got questions. We’ve got answers. There are three big challenges.
Employers can avoid Wage and Hour penalties through pilot program
By
Lois A. Bowers
Mar 08, 2018
Employers who inadvertently violated the overtime and minimum wage provisions of the Fair Labor Standards Act can avoid penalties through a new pilot program, the Wage and Hour Division of the U.S. Department...
Top senior living concerns are recruiting, retaining, paying, survey says
By
Lois A. Bowers
Feb 12, 2018
Staffing and labor issues by far are the biggest concerns of senior living chief financial officers responding to a recent poll by specialty investment bank Ziegler.
Senior living association recommends overtime changes to Labor Department
By
Lois A. Bowers
Oct 02, 2017
The Labor Department should base increases in the minimum salary threshold used to determine overtime pay on the 20th percentile for salaried employees in the lowest paid geographic region of the country,...
Study suggests higher Medicaid payments for assisted living operators
By
Lois A. Bowers
Aug 07, 2017
States should make certain that Medicaid payments to assisted living community operators are high enough to encourage them to serve Medicaid beneficiaries and to increase beneficiaries’ access to...
Labor Department seeks input for overtime rule
By
Lois A. Bowers
Jul 25, 2017
The Department of Labor is accepting input as it prepares to propose a new rule related to circumstances under which certain workers would be entitled to overtime pay.
Trump administration will develop own overtime rule
By
Lois A. Bowers
Jul 05, 2017
The Department of Labor under President Trump plans to develop its own rule regarding overtime pay rather than continue a legal battle to enact a rule proposed under the Obama administration, government...