As part of its ongoing national collaborative to further the well-being of those who live and work in assisted living, the Center for Excellence in Assisted Living has released a definition of assisted...
Tales from a mystery shopper: 3 avoidable mistakes community sales teams make
By
Jackie Stone
Aug 26, 2024
Not all mystery shopping experiences go well. Here are three mistakes made by sales team members and some very real quotes to go with them.
Senior housing: Positive outlook with challenging unknowns
By
Matt Caine
Dec 13, 2021
The coronavirus pandemic has presented a myriad of challenges for the senior housing sector. Even with the vaccine rollout earlier this year, many of these issues remain as the virulent delta variant and...
3 key financing considerations for senior living and skilled nursing operators
By
Steven Caligor
Tami Antebi
Apr 12, 2021
There is no doubt that the senior living and skilled nursing sectors have been hit hard by the pandemic. We believe, however, that the long-term trends and industry outlook remain solid as vaccinations...
5 times when a bridge loan makes sense
By
Billy Meyer
Feb 19, 2019
Multiple reasons exist as to why a sponsor can benefit from a bridge loan.
Senior living trends: Prepare for historic changes in 2020
By
Craig Abbott
Jan 06, 2020
Like never before, senior living and care organizations are facing a time of great uncertainty. These trends will have significant bearing within the senior living space.
OSH Act’s general duty clause requires protection for senior living employees
By
Megan Reese U'Sellis
May 28, 2019
Senior living communities are on notice of potential attacks on their employees and, thus, could be found liable.
3 tips to secure financing for a turnaround
By
Steven Caligor
Aug 12, 2019
If you’re seeking a loan to implement a turnaround strategy, then you’ll need to meet multiple criteria for your banker to say yes.
Why mystery shopping should be part of your marketing strategy
By
Lynne Moore
Sep 26, 2022
Mystery shopping the competition will provide the information and ammunition needed to develop your strategy and fine tune your sales and marketing program.
Philanthropy as a tool to unite senior living communities during the pandemic
By
Walker Konkle
Apr 25, 2022
Although the long-term effects of the pandemic are still unfolding, we can rest assured that our communities are stronger today because of the way we pulled together when it mattered most. May that never...