Senior living operators may be in for a very unpleasant surprise
By
John O'Connor
Nov 02, 2017
You may not be terribly concerned that federal lawmakers are looking into recent deaths in a Florida nursing home. But this inquiry could blossom into something that affects senior living operators in...
6 tips for effective crisis communication
By
Courtney Malengo, APR
Nov 27, 2017
In senior living, we have plans to mitigate disasters, address corporate compliance, handle elopement and assure quality. What plans do we have in place for crisis communication and reputation management?