In senior living, we have plans to mitigate disasters, address corporate compliance, handle elopement and assure quality. What plans do we have in place for crisis communication and reputation management?
When disaster preparedness pays off
By
Rick Kamminga
Oct 16, 2017
With advance planning and masterful execution, the Watermark Retirement Communities team was able to care for residents and create an environment where they thrived, even in the midst of Hurricane Irma....
Senior living operators may be in for a very unpleasant surprise
By
John O'Connor
Nov 02, 2017
You may not be terribly concerned that federal lawmakers are looking into recent deaths in a Florida nursing home. But this inquiry could blossom into something that affects senior living operators in...