In an environment where Walmart already is a threat to senior living staff recruiting and retention efforts, impending changes from the retailer should concern providers.
Don’t overlook this booming group of prospective employees
By
Lois A. Bowers
Mar 05, 2018
It only makes sense to turn to not-yet-retired baby boomers to meet some of the employment needs of senior living organizations. And at least four such organizations have committed in writing to doing...
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
A big lump of coal … and an opportunity
By
Lois A. Bowers
Dec 18, 2023
Christmas came early for the senior living field on Sunday, when providers collectively found a big lump of coal in the industry stocking. But that stocking also contains an opportunity.
What’s in a name? Your organization’s future viability, that’s what!
By
Lisa McCracken
Jul 18, 2016
Just as family names were powerful in the story of Romeo and Juliet, names and labels are critical as we look to the future of the senior living sector.
Senior living can and must do better
By
John O'Connor
Sep 09, 2021
If senior living wants to avoid the poor reputation so prevalent across skilled care, it must get serious about keeping its house in order. The most obvious way to do this is a two-step approach.