It’s time to home in on those with whom you work who have set new standards, driven change, provided guidance or inspired others — not just during the pandemic, but over the course of their long careers.
What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.
2024 McKnight’s Pinnacle Awards
Jun 21, 2024
To read more about the 2024 McKnight’s Pinnacle Awards, see these articles: In the photos above: Top row, left: Inspiration Award winner Esmerelda Lee, COO and EVP at Century Park Associates, engages...
Potential pitfalls face pivoting providers
By
Lois A. Bowers
Feb 07, 2023
Robert G. Kramer, founder of aging services think tank Nexus Insights and co-founder, former president and CEO and current senior adviser to the National Investment Center for Seniors Housing & Care, recently...
Bob Kramer on the past, present and future of senior living
Jan 26, 2023
Bob Kramer, founder of aging services think tank Nexus Insights; co-founder, former president and CEO and current senior adviser to the National Investment Center for Seniors Housing & Care; and recipient of...