How wayfinding can increase the feeling of security in your community
By
Lisa B. Bixler, AIA, CAPS, LEED AP
Colin Healy, CAPS, LEED GA
John Hrivnak, AIA, LEED AP
Dec 10, 2018
Wayfinding is more than signage. It can help visitors and residents feel welcome and secure in a senior living community.
There are no ‘do-overs’ with first impressions
By
Rick Macias
Feb 29, 2016
First impressions may not be everything, but they are definitely the foundation for everything.
Top 10 safety and security considerations when designing a senior living community
By
Chad Ulman
Apr 30, 2018
Giving attention to the safety and security of your senior living community will have a powerful, positive effect on resident satisfaction.
Making your community feel like home over the holidays
By
Steve Slayton
Dec 17, 2018
It’s vital for senior living providers to make their communities feel warm and welcoming over the holidays. Here are a few ways we accomplish this at my community.
The secret to securing RSVPs: Three calls with a smile
By
Lara Moga
May 23, 2016
Aside from using direct mail, here’s what a sales team can do to secure RSVPs from prospects and have them arrive at the community on the day of the event.
How to prepare for and facilitate an involuntary discharge
By
Timothy J. Ford, Esq.
Apr 01, 2019
Here are answers to the questions you may have if you are faced with the involuntary discharge of a resident.
Care coordination begins with you
By
Maureen Hewitt
Nov 16, 2015
Care coordinators are the bridge between the older adult, staff at the living environment and outside healthcare providers.
Take time to connect with older people
By
Michael Smith
Dec 18, 2017
Spend some time talking with the older people in your life, and visit them often. They are in your life for a reason.
Needs or wants? Narrowing your priorities for your next building project
By
Chad Ulman
Jul 01, 2019
We may want a lot, but our budget likely will not accommodate all our collective “wants.”
5 ways to conquer an increasingly complex online world
By
Mike C. Gray, APR
Andrew K. Ryan, APR
Jan 19, 2016
If you are not positioning your community well online, then you may be missing out to your competition.