Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
Innovative volunteer programs enhance engagement, well-being in senior living communities
By
Frances M. Hawes, PhD, MS
Lydia O’Hara
Michael Shumacher
Sep 30, 2024
Senior living communities can create effective volunteer programs that enhance the well-being of both residents and volunteers.
Promoting active, healthy lifestyles among older adults
Sep 26, 2024
Darcy Santos, national director of resident programming for Five Star Senior Living, has spent the past five years fostering meaningful connections with residents and teams across the country through Five...
Competing on price — and quality
By
John O'Connor
Sep 19, 2024
There’s a productive way for providers to shift the conversation to get older adults to consider senior living.
Show them the money, but don’t stop there
By
John O'Connor
Sep 12, 2024
In a world of shifting priorities, one constant remains in long-term care: money talks.
Luxury senior living communities can attract younger, active boomers
By
Natalie M. Ruiz, AIA, LEED AP, NCARB, CDT
Sep 09, 2024
For older adults aged 65 to 75, senior living providers have a tremendous opportunity to create communities that empower residents to continue their active lifestyles, embrace new experiences and enjoy...
Recruitment marketing in senior living
By
Wendy O’Donovan Phillips
Sep 05, 2024
Recruiting and retaining employees always has been challenging, but it is increasingly so. In senior living, executives often scramble to get and keep key positions filled, frantically backfilling openings...
The financial impact of falls detection wearable devices on senior living communities’ NOI
By
Ted Tzirimis
Aug 29, 2024
The intersection of resident safety and financial sustainability has never been more critical, and tech solutions are reshaping the senior living industry landscape.
Tales from a mystery shopper: 3 avoidable mistakes community sales teams make
By
Jackie Stone
Aug 26, 2024
Not all mystery shopping experiences go well. Here are three mistakes made by sales team members and some very real quotes to go with them.
Judge’s ruling a double victory for senior living
By
John O'Connor
Aug 22, 2024
Senior living operators might want to send U.S. District Judge Ada Brown a thank you note.