What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.
Doing good by doing wellness
By
John O'Connor
Sep 15, 2022
Senior living operators would be remiss if they didn’t pay attention to wellness. This concept also has plenty to offer.