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Four stressors are compromising the well-being of the aging services workforce like never before. Here are some best practices to address each of the identified sources of burnout.

Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.

If offering an extensive variety of activities is your idea of resident engagement, think again. New research identifies four key dimensions of engagement.