Have you heard the one about the woman whose hair caught on fire as she was blow-drying it? Or the one about the person whose clothes — all of them — were stolen?
Give these workers credit for being creative
By
Lois A. Bowers
Apr 02, 2018
What do a dog, false eyelashes and hot coffee have in common? The answer may or may not surprise you.
It’s not just residents at risk of being lonely and isolated
By
Lois A. Bowers
Aug 13, 2018
Much has been written about the benefits that senior living communities can offer older adults who may be at risk of loneliness and isolation. A recent national survey puts more data behind the argument,...
Look past differences to solve workforce challenges
By
Lois A. Bowers
Feb 19, 2019
Legal immigration is part of the solution to staffing challenges in senior living and other industries, according to numerous organizations representing provider and business interests. But a new lawsuit...
Survey makes a case for going soft on new employees
By
Lois A. Bowers
Jul 30, 2018
New research from a surprising source may change the way you approach employee training and development.
Success may be as simple as focusing on two areas
By
Lois A. Bowers
May 31, 2016
Senior living operators should focus their efforts on two areas, says elder care policy expert Laura Katz Olson, Ph.D. And one is especially important.
‘OK, Boomer’ is not OK
By
Lois A. Bowers
Jan 27, 2020
Depending on your age, you may find the phrase “OK, Boomer” humorous or infuriating. But there’s only one way to look at it in the workplace.
Define your organization’s purpose to inspire employees
By
Lois A. Bowers
Feb 18, 2020
For senior living operators, the reason for being in business may seem pretty straightforward, but has your organization put that purpose in writing and shared it with employees?
Pining for the workforce challenges of 2019
By
Lois A. Bowers
Dec 07, 2020
As we pass the nine-month mark since the first known case of coronavirus arrived in a U.S. long-term care facility, a new survey provides more evidence that the pandemic has exacerbated long-standing workforce...
Staffing shortage is more than an HR headache, speakers say
By
Lois A. Bowers
Oct 22, 2018
The staffing challenges facing senior living communities are not just human resources headaches. They also represent the biggest operational risk in the industry, according to experts participating in...