It’s the news no senior living administrator wants to receive: one of your community’s residents appears to have been abused, and one of your employees appears to have been the culprit.
McKnight’s Senior Living Newsmakers Podcast: What’s new in the middle market?
Mar 28, 2022
NIC Chief Economist Beth Mace and NIC Principal Ryan Brooks discuss the senior living industry’s latest efforts to reach middle-income older adults with McKnight’s Senior Living Editor Lois...
Reduce burnout to reduce turnover
By
Lois A. Bowers
Mar 06, 2017
If you want to lessen employee turnover, then address employee burnout, according to a recent survey.
Misery loves company when it comes to recruiting
By
Lois A. Bowers
Sep 19, 2016
Results of a recent Society for Human Resources Management survey about recruiting most likely will not surprise anyone in aging services, but perhaps there is comfort in knowing that the senior living...
When the going gets tough, the tough do something
By
Lois A. Bowers
Oct 16, 2017
Senior living operators can learn a lesson from the communication efforts of Mandalay Bay Resort and Casino and the American Health Care Association / National Center for Assisted Living in advance of...
Choice: senior living’s past and future
By
Lois A. Bowers
May 23, 2022
It was the concept of consumer choice that led to the formation of the senior living industry, and it will be choice that drives the industry’s success in the future. That was part of the message that...
A key to making employees want to stay
By
Lois A. Bowers
Jan 31, 2022
Exit interviews with departing staff members can reveal changes that managers can make to potentially entice more employees to stay in the future, but a new article shares other actions that could prevent...
Taking time to celebrate assisted living
By
Lois A. Bowers
Sep 10, 2018
National Assisted Living Week began Sunday and continues through Saturday.
Your favorite columns of 2015
By
Lois A. Bowers
Dec 22, 2015
The chance to learn secrets to success drew McKnight’s Senior Living website visitors, newsletter readers and social media followers and friends to columns posted on the site in 2015, reveals an...
Sometimes being a good neighbor is simple
By
Lois A. Bowers
Sep 17, 2018
As peak hurricane season loomed, one senior living organization shared hurricane preparedness tips with local older adults who still live at home, their families and first responders.