The leaders of five organizations active in the senior living space recently shared with me their insights on the biggest challenges facing the industry. Culled from their comments is a list of action...
No side of COVID with my turkey
By
Lois A. Bowers
Nov 16, 2020
I’ll make my mother’s dressing recipe, a family favorite, and the rest of the meal, for two instead of 20, and at some point during the day, I hope to join my siblings and their families for a video...
The factor more important than occupancy
By
Lois A. Bowers
Oct 08, 2018
NCAL Day speakers think something other than occupancy should be operators’ top priority.
Consumer education important
By
Lois A. Bowers
Mar 28, 2016
A conversation with a reader last week got me thinking some more about the importance of being accurate and precise in the language we use. In fact, the health of the senior living industry depends on...