Technology investments meant to ‘improve resident experience’
By
Kimberly Bonvissuto
Feb 07, 2022
New air purification technology being installed in ALG Senior’s managed communities is a game-changer for the industry, according to a company executive.
Senior living disruption means new models that promote inclusion, purpose
By
Kimberly Bonvissuto
Jan 25, 2022
Increasing consumer demand, outside investment, reengineering of traditional models, and financial and staffing pressure on existing senior living operators are changing the industry, according to experts.
AI could open doors to advances in care, operations in senior living
By
Kimberly Bonvissuto
Jul 01, 2024
Aging services organizations already are using artificial intelligence, whether or not they realize it, a panel of experts said Thursday.
Brookdale’s staffing algorithm under fire for alleged chronic understaffing of communities
By
Kimberly Bonvissuto
Apr 02, 2024
One national senior living company’s staffing algorithm drew repeated complaints from building managers for failing to capture the nuances of caring for older adults, leading to residents going without...
For success with wellness technology, focus on resident, staff needs: report
By
Kimberly Bonvissuto
Jan 18, 2024
A senior living community’s approach to finding the best wellness technology should begin with an examination of the needs of its residents and staff members, according to a new report developed with...
Digital leads just as ‘hot’ as other ones, expert says
By
Kimberly Bonvissuto
Jan 16, 2024
When it comes to senior living leads, digital sources are king, but senior living communities lack the processes and systems in place to handle those leads, as well as the urgency to work them, according...
Building a better senior living model
By
Kimberly Bonvissuto
Dec 19, 2023
How is research helping to define the future of senior living? Lisa McCracken, the new head of research and analytics for the National Investment Center for Seniors Housing & Care, recently spent a few...
Artificial intelligence ‘amplifying’ effect of scams against older adults
By
Kimberly Bonvissuto
Nov 17, 2023
Last year, older Americans reported losing more than $1.6 billion to fraud. And increasingly, scammers are using artificial intelligence to make their schemes more effective.
Digital continues rise as source of leads, move-ins, tours in senior living
By
Kimberly Bonvissuto
Sep 15, 2023
Digital continues its ascent to importance in senior living — as a lead source and move-in source and tour generator, according to an expert.
Missed lead opportunities stem from mismanaged digital leads, lack of outreach
By
Kimberly Bonvissuto
Sep 05, 2023
Failure to conduct community outreach and mismanaged digital leads are leading senior living operators to miss out on increasing their move-ins, according to one industry expert.