‘Achilles’ heel’ of senior living sales identified; expert urges more assertiveness in closings
By
Kimberly Bonvissuto
Oct 16, 2023
Senior living communities are showing move-in options “beautifully” during in-person tours, but their sales teams too often are weak at closing, extending the sales process longer than necessary, according...
NY latest to adopt LGBTQ+ Bill of Rights for long-term care residents
By
Kimberly Bonvissuto
Dec 04, 2023
New York has become the latest state to adopt legislation establishing a bill of rights for LGBTQ+ residents of long-term care facilities.
Facility staff and families both struggle to figure out processes for dementia patients, report reveals
By
Kimberly Bonvissuto
Mar 20, 2024
It’s not just family caregivers who face challenges navigating dementia care — the nation’s healthcare workers also said they had difficulties providing care coordination through a complex healthcare...
Report identifies where assisted living rents are changing the most
By
Kimberly Bonvissuto
Jan 19, 2024
The assisted living sector touts itself as the most cost-effective option to provide quality-of-life care and services for the nation’s older adults. But that value comes at a cost, according to a new...
Payoff makes overcoming barriers to the active adult segment worth it, speakers say
By
Kimberly Bonvissuto
Mar 11, 2024
The senior living industry’s active adult niche will do best if well-executed, and that starts with understanding the consumer, according to experts speaking at the National Investment Center for Seniors...
Proposed law would impose federal reporting requirements on assisted living providers
By
Kimberly Bonvissuto
Feb 27, 2024
The recent closure of a large skilled nursing facility in Missouri has led to a bill that proposes minimum staffing levels for assisted living communities and a requirement that assisted living providers...
Senior living providers should follow CDC’s new ‘unified’ recommendations for COVID, flu, RSV
By
Kimberly Bonvissuto
Mar 04, 2024
Senior living providers should follow the updated respiratory virus isolation recommendations issued Friday by the Centers for Disease Control and Prevention, according to provider advocacy organizations.
Gen X moves to forefront of influence as employees, adult children of prospects, residents
By
Kimberly Bonvissuto
Feb 07, 2024
Move over, forgotten middle. There’s another forgotten group, a generation asserting its influence over all aspects of society, including senior living, according to the Mather Institute.
Arizona legislators call for more transparency, improved safety in assisted living
By
Kimberly Bonvissuto
Jan 30, 2024
Arizona has joined a growing list of states where governments are calling for more transparency from assisted living communities through legislation following local media reports questioning resident safety...
Brookdale’s staffing algorithm under fire for alleged chronic understaffing of communities
By
Kimberly Bonvissuto
Apr 02, 2024
One national senior living company’s staffing algorithm drew repeated complaints from building managers for failing to capture the nuances of caring for older adults, leading to residents going without...