Senior living referral site accused of using manipulated reviews, listing communities providing substandard...
By
Kimberly Bonvissuto
May 17, 2024
A Washington Post analysis says that A Place for Mom recommends communities that have been cited and uses reviews that have been manipulated.
Federal judge certifies subclasses in Brookdale class action lawsuit; trial set for January
By
Kimberly Bonvissuto
Jul 29, 2024
A long-running California class action lawsuit filed against Brookdale Senior Living will go forward early next year after a judge granted a motion to certify three community-based subclasses in the case.
Uber Caregiver launches insurance-covered service for older adults
By
Kimberly Bonvissuto
May 21, 2024
Older adults may now be able to use their health plans to pay for rides to medical appointments and delivery of groceries through a new Uber Caregiver program being launched this summer.
Brookdale’s staffing algorithm under fire for alleged chronic understaffing of communities
By
Kimberly Bonvissuto
Apr 02, 2024
One national senior living company’s staffing algorithm drew repeated complaints from building managers for failing to capture the nuances of caring for older adults, leading to residents going without...
US Senate launches investigation of assisted living after lay media reports about safety, staffing, pricing
By
Kimberly Bonvissuto
Jan 17, 2024
The US Senate Special Committee on Aging is launching a review of the assisted living industry following recent articles in the Washington Post, which reported on the deaths of residents who wandered from...