Brookdale’s staffing algorithm under fire for alleged chronic understaffing of communities
By
Kimberly Bonvissuto
Apr 02, 2024
One national senior living company’s staffing algorithm drew repeated complaints from building managers for failing to capture the nuances of caring for older adults, leading to residents going without...
Resiliency training can help combat compassion fatigue
By
Kimberly Bonvissuto
Oct 25, 2023
The COVID-19 pandemic exposed senior living and other aging services workers to unprecedented trauma and loss. As the world emerges from those dark days, workers now are exhibiting compassion fatigue,...