Temi robots bring joy to residents and a Tech Awards Gold award to Williamsburg Landing
By
Kimberly Marselas
Oct 06, 2020
A pursuit to adopt technology that serves and entertains residents paid off this spring for Williamsburg Landing, Gold winner in the 2020 McKnight’s Excellence in Technology Awards for its High-Tech/High-Touch...
AI can cut back on high-touch billing tasks, but some staff still see its as a high threat
By
Kimberly Marselas
Jun 13, 2024
Artificial intelligence can pay major dividends when it comes to managing back-office billing efforts, but the key to maximizing payments with it lies in knowing exactly where to build in coaching and...
Beyond surface cleaning
By
Kimberly Marselas
Oct 01, 2014
Operators use room turnover as an opportunity to eliminate sometimes deadly bugs by layering basic cleaning with next-generation solvents and technology.