AI can help cut billing tasks, but some staff not buying in
By
Kimberly Marselas
Aug 05, 2024
Artificial intelligence can pay major dividends when it comes to managing back-office billing efforts, but the key to maximizing payments with it lies in knowing exactly where to build in coaching and...
Long-term care leaders return to basics, employ innovation to grow direct care staff
By
Kimberly Marselas
May 20, 2024
Facing the reality that most new nurses don’t choose to enter geriatrics, senior living and skilled nursing leaders both are going back to the basics and seizing on innovation to expand their direct...
‘There’s always tension’: NCAL addresses fears of increased federal regulation of assisted living
By
Lois A. Bowers
Kimberly Marselas
Jun 07, 2023
Lobbying federal decision-makers for legislation that would benefit the assisted living sector may come with some risk of increased federal scrutiny, American Health Care Association / National Center...