Pandemic, shmandemic. Senior living operators have found a whole new crisis to lose sleep over: staffing nightmares. It turns out the very people needed to keep communities up and running aren’t just...
Down and out in senior living
By
John O'Connor
Aug 19, 2021
We soon could find ourselves dealing with a whole new kind of lost generation. One that’s made up of the very workers your organization will presumably need to dig out.
Senior living braces for a workplace shift
By
John O'Connor
Jan 28, 2021
From strictly a policy perspective, President Trump was more of a business person’s ally. But he was defeated by a man who promised to bring a lot of change. And this week we got a real taste of how...
Senior living struggles to solve the $600 question
By
John O'Connor
Aug 06, 2020
As Congress gets ready to finalize a third relief package, one of the few remaining sticking points is slowly fading.
We’re shocked, shocked, that turnover is such a big challenge
By
John O'Connor
Jan 23, 2020
Another day, another confirmation of why senior living has a serious labor problem on its hands.
These no-shows are enough to make you sick
By
John O'Connor
Aug 01, 2019
We’re hearing a lot these days about how difficult it is to find enough workers. But the discussion often overlooks a related problem.
When it comes to labor relations, maybe we can’t handle the truth
By
John O'Connor
May 16, 2019
From a labor relations standpoint, the past few years have been extremely kind to senior living operators. But a new bill in Congress might turn things around.
You want better workers? Maybe it’s time to rethink a few things
By
John O'Connor
Aug 23, 2018
If your monetary options are limited, then how do you sweeten the proverbial pot?
Quitters never win? Your staff might beg to disagree
By
John O'Connor
Jul 12, 2018
What do the latest numbers from the Labor Department mean for you as a senior living operator? Perhaps the least painful answer is that this is a time of challenge and opportunity.
Many senior living organizations are paying a high price for cutting corners
By
John O'Connor
May 10, 2018
Does a senior living community’s reputation rest with its worst aide? Judging by the way many aides are trained and treated, not everyone thinks so.