Telehealth use low, but user satisfaction impressive, J.D. Power says
By
Lois A. Bowers
Oct 29, 2019
Consumer use of telehealth remains low, but for those who have used it, satisfaction with the experience ranks among the highest of any consumer category studied by J.D. Power, the insights and data company...
How telehealth has improved employee satisfaction and the bottom line at Capital Senior Living
By
Lois A. Bowers
Sep 03, 2019
Capital Senior Living has seen a 400% increase in employee use of the telehealth benefit available through the company health plan.
Older adults less likely than younger ones to want to use telehealth after pandemic but still want it...
By
Lois A. Bowers
Jul 06, 2022
Older adults are less likely than younger adults to continue using virtual medical services, grocery delivery services or curbside pick-up after the pandemic ends, according to the results of a poll by...
Assisted living mental health services fell between 2019 and 2020, study finds
By
Kristen Fischer
Apr 25, 2024
Mental health visits for assisted living residents living with dementia dropped as the pandemic set in, a new study finds.
Older adults have mixed views of telehealth for consultations, chronic care, poll finds
By
Lois A. Bowers
Jun 01, 2018
More than half of older adults in a recent poll said they would be comfortable using a live video service such as Skype for a medication consultation or for ongoing management of a chronic condition, although...
Green House Project dementia care pilot will use virtual reality, telehealth
By
Lois A. Bowers
Aug 28, 2019
Eleven senior living operators will participate in a pilot project to test a new dementia education initiative by The Green House Project.
Telemedicine decreases ED use by senior living residents with dementia: study
By
Lois A. Bowers
Aug 07, 2019
Use of telemedicine can decrease emergency department use by independent living and assisted living residents for their acute illnesses, according to a study newly published in the Journal of Post-Acute...
Next Online Forum shares how to adapt telehealth, pest control during pandemic
Sep 01, 2020
The effects of pandemic telehealth and pest control in senior living and skilled nursing will be the focus of the McKnight’s Online Forum, COVID-19 Update VII, on Thursday, Sept. 10. Attendees can...
Move to healthcare at home helps to empower patients, former CMS administrator says
By
Diane Eastabrook
Mar 24, 2021
Moving healthcare into the home is helping shift the balance of power from healthcare systems to patients, former Centers for Medicare and Medicaid Services Administrator Donald Berwick, M.D., said Monday....
New virtual primary care platform available to Aetna clients
By
Diane Eastabrook
Aug 13, 2021
Private insurer Aetna, a division of CVS Health, is launching nationwide virtual primary care to customers. Aetna Virtual Primary Care will offer health services to customers anytime and anywhere they...