As McKnight’s Senior Living turns 20, Bob Kramer discusses how operators must customize and personalize their offerings to attract and keep residents.
Potential pitfalls face pivoting providers
By
Lois A. Bowers
Feb 07, 2023
Robert G. Kramer, founder of aging services think tank Nexus Insights and co-founder, former president and CEO and current senior adviser to the National Investment Center for Seniors Housing & Care, recently...