Telehealth use low, but user satisfaction impressive, J.D. Power says
By
Lois A. Bowers
Oct 29, 2019
Consumer use of telehealth remains low, but for those who have used it, satisfaction with the experience ranks among the highest of any consumer category studied by J.D. Power, the insights and data company...
Health system, payer telehealth efforts to be rated in new study
By
Lois A. Bowers
Jun 26, 2019
Health system and payer-led telehealth efforts will be rated when J.D. Power releases the results of its first study of consumer satisfaction with telehealth programs in November, the company announced...
More than 80 percent of adults aged 50 to 80 have at least one concern about telehealth
By
Lois A. Bowers
Oct 01, 2019
Before benefits of telehealth can be realized, potential patients must be convinced of its value. A new national poll suggests that many aged 50 to 80 are not to that point.
3 ways tech use during pandemic will change long-term care forever
By
Lois A. Bowers
Jul 09, 2021
With major vaccination programs completed and visitation restrictions easing, life at long-term care facilities across the country is inching toward looking more like its pre-pandemic self. But even when...
Older adults have mixed views of telehealth for consultations, chronic care, poll finds
By
Lois A. Bowers
Jun 01, 2018
More than half of older adults in a recent poll said they would be comfortable using a live video service such as Skype for a medication consultation or for ongoing management of a chronic condition, although...
Next Online Forum shares how to adapt telehealth, pest control during pandemic
Sep 01, 2020
The effects of pandemic telehealth and pest control in senior living and skilled nursing will be the focus of the McKnight’s Online Forum, COVID-19 Update VII, on Thursday, Sept. 10. Attendees can...
How telehealth has improved employee satisfaction and the bottom line at Capital Senior Living
By
Lois A. Bowers
Sep 03, 2019
Capital Senior Living has seen a 400% increase in employee use of the telehealth benefit available through the company health plan.
Providers tell CMS to explore telehealth, care coordination, long-term care financing
By
Lois A. Bowers
Apr 24, 2018
Chronic care management via telehealth and remote monitoring, service coordination in affordable housing, and long-term care financing are some of the new directions that the Centers for Medicare & Medicaid...
Telemedicine decreases ED use by senior living residents with dementia: study
By
Lois A. Bowers
Aug 07, 2019
Use of telemedicine can decrease emergency department use by independent living and assisted living residents for their acute illnesses, according to a study newly published in the Journal of Post-Acute...
Virtual approaches could aid staffing, health: report
By
Lois A. Bowers
Apr 05, 2017
Seniors housing and care organizations may be able to address some of their staffing challenges, while helping residents improve their health, through virtual healthcare technology, suggests a new report...