At a time of year when many of us are purchasing gift cards to enable loved ones to buy something of their choosing, data from the Federal Trade Commission reveal that, increasingly, criminals are separating...
Senior living operators, the ball’s in your court
By
John O'Connor
Sep 17, 2020
It’s a bit troubling to watch bad moves made by skilled care operators repeated in senior living. Yet it continues to happen.
How to keep seniors safe from internet scams
By
Christine DiGangi
Dec 15, 2016
Older adults and their families should know how to spot scams and avoid becoming victims of identity theft and fraud. And as someone working in senior living, you’re in a position to spread the word.
6 tips for effective crisis communication
By
Courtney Malengo, APR
Nov 27, 2017
In senior living, we have plans to mitigate disasters, address corporate compliance, handle elopement and assure quality. What plans do we have in place for crisis communication and reputation management?
Win against fraud with these 4 approaches
By
Lois A. Bowers
Feb 27, 2017
The Jamaican lottery scam and other sweepstakes schemes are alive and well. So how do you help your residents avoid becoming victims? Read on.