The business case for employee well-being interventions
By
Michele Holleran, Ph.D., MBA
Jul 11, 2022
Four stressors are compromising the well-being of the aging services workforce like never before. Here are some best practices to address each of the identified sources of burnout.
Life plan communities earn high marks from residents
By
Michele Holleran, Ph.D., MBA
Apr 14, 2022
Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.
Don’t sit on these revenue-generating opportunities
By
Steve McDonald
Jun 14, 2021
Creating a virtual marketplace represents a tremendous business opportunity for innovators who want to see their residents and local older adults thrive.
How we market CCRC living in a COVID-19 hot spot
By
Eric L. Eichhorst
Jul 20, 2020
Although the methods we use to market senior living have changed, they never have been more essential to supporting seniors seeking to escape isolation and gain added services and socialization benefits.
Taking aim at the CCRC model
By
Daniel Ruth
Nov 11, 2019
Continuing care retirement communities offer peace of mind that often comes with a six- to seven-figure entrance fee. Leadership at the San Francisco Campus for Jewish Living chose a different path.
It’s time to retire the CCRC and life plan community designations
By
Keith Grady, LNHA, CALA
Oct 21, 2019
It’s time to stop describing communities using terminology that focuses primarily on healthcare and the traditional sense of what retirement meant in the past.
They’ll pardon your dust. But don’t you dare ignore the things that matter
By
John O'Connor
Sep 20, 2018
Have operators bent on change become a bit tone deaf about what really matters?
Wellness redesigned: Centers for healthy living in the 21st century
By
Claire Dickey, AIA
Jun 12, 2017
For senior living operators looking for a way to bridge the gap between the housing, healthcare, hospitality and education sectors, the center for healthy living concept presents an exciting opportunity...
An unsung benefit of CCRCs
By
Lois A. Bowers
Jan 23, 2017
Many continuing care retirement / life plan communities offer a benefit that is not mentioned explicitly on their websites but could be a source of comfort to prospective residents.
Prepare now for the coming shift in resident engagement
By
Michele Holleran, Ph.D., MBA
Sep 06, 2016
If offering an extensive variety of activities is your idea of resident engagement, think again. New research identifies four key dimensions of engagement.