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Recruiting and retaining employees always has been challenging, but it is increasingly so. In senior living, executives often scramble to get and keep key positions filled, frantically backfilling openings...

Not all mystery shopping experiences go well. Here are three mistakes made by sales team members and some very real quotes to go with them.

Fewer Americans aged 50 or more years believe that “age bias is a fact of life in the workplace” compared with 15 years ago, according to the results of a recent survey. But that doesn’t mean...

Labor Day brought cooler temperatures in my neck of the woods this year, which reminded me of the changing seasons. This time of year is when your thoughts may be turning to all of the vaccinations that...

Data from the Bureau of Labor Statistics Time Use Survey shed light on how those who work in health and social assistance positions rate their work for meaning, happiness and stress.

Senior living representatives have a few ideas about the potential ways in which the industry might be affected by the outcomes of the national elections.

Few would argue that the three biggest challenges in senior living are labor, labor and labor. Sure, plenty of other problems are beating up on this sector right now. But most operators will tell you that...

I spent some time at a senior living community at the invitation of the Where You Live Matters campaign and realized that seemingly small things can add up to a memorable first impression for prospective...

The need for direct care workers never has been more urgent. That means pay needs to improve and benefits need to be rethought.

There are certain people who manage to find opportunity and meaning in the toughest, most challenging moments. The pandemic has provided ample evidence of such folks.