It was the concept of consumer choice that led to the formation of the senior living industry, and it will be choice that drives the industry’s success in the future. That was part of the message that...
Assisted living as ‘host of the party’
By
Lois A. Bowers
May 06, 2024
With federal, state and local lawmakers and regulators increasingly scrutinizing assisted living operators individually and at the corporate and industry levels, it will be critical for providers and their...
These programs are the future of senior living
By
Lois A. Bowers
Jun 12, 2023
Just as important as selecting replacements for executives from existing pools of talent is building and expanding the pipeline of leadership candidates for the future — and not just at the very top....
Don’t overlook this booming group of prospective employees
By
Lois A. Bowers
Mar 05, 2018
It only makes sense to turn to not-yet-retired baby boomers to meet some of the employment needs of senior living organizations. And at least four such organizations have committed in writing to doing...
Be smart about phones, social media
By
Lois A. Bowers
Jan 25, 2016
If you haven’t reviewed your human resources manual lately, now may be a good time to check your policies related to cellphone and social media use by employees during work hours — or to formulate...
How to sleep on the road
By
Lois A. Bowers
May 02, 2016
I suspect I may be tossing and turning on my first night in Denver for the Argentum annual meeting. It turns out my experience is not unique.
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
Presidential election outcome ‘undecipherable’
By
Lois A. Bowers
May 16, 2016
A taxi driver I met during the recent Argentum meeting in Denver polled riders and is ready to make a prediction about the presidential election. Former ABC White House correspondent Ann Compton, speaking...
7 C-suite strategies to help you balance your personal and professional lives
By
Lois A. Bowers
Sep 28, 2020
It’s a perennial challenge for business professionals: How to balance the demands of our personal and professional lives. But COVID has added a new twist.
Irma, Harvey show how senior living exemplifies ‘family’
By
Lois A. Bowers
Sep 11, 2017
The appropriateness of this year’s National Assisted Living Week theme, “Family is Forever,” is evident as the senior living industry recovers from Hurricane Harvey and faces Hurricane...