A retirement community desk clerk’s perspective on dementia
By
Kimberly Hollifield
Jul 05, 2022
As a desk clerk in a retirement community, I observed many residents living with dementia. This experience made a big impression on me.
Why aren’t we hearing more about this payment source?
By
John O'Connor
Jun 16, 2022
When it comes to senior living payments, private long-term care insurance has been exiled to the children’s table.
5 ways to attract and support leaders
By
Lois A. Bowers
Jun 06, 2022
Want to attract women to leadership positions in your organization? A “returnship” program is one of five ideas in a new report.
How to get a jump start and attract caregivers
By
Michelle Northey
Apr 21, 2022
COVID-19 has changed the material nature of the workforce forever. The implications are wide-ranging, affecting a large swath of industries. Senior living and care is not immune from challenges in efforts...
Employee retention is this provider’s ‘secret sauce’ for success
By
Karen Krissinger
Apr 18, 2022
At this long-term care community, employee retention is high. What is the secret sauce to retaining staff?
Here’s what workers value in a job. Is this what you offer?
By
Lois A. Bowers
Apr 18, 2022
When it comes to what people value in a job, men and women’s priorities are similar but have differences, according to the results of a recent Gallup survey of more than 13,000 employees. Although respondents...
Life plan communities earn high marks from residents
By
Michele Holleran, Ph.D., MBA
Apr 14, 2022
Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.
How technology is helping senior living centers combat omicron
By
Danielle Myers
Mar 31, 2022
Over the course of the pandemic, senior living communities have upgraded their safety plans to better protect their residents and staff from new threats. One of the most impactful ways that senior living...
Trust and transparency are cornerstones of a healthy senior living culture
By
Shelley Esden
Mar 28, 2022
Across virtually all business categories, COVID-19 and its aftermath have accelerated and intensified trends that existed before the pandemic. Perhaps nowhere is that truer than in reaffirming the primacy...
Why comprehensive medication management is especially important now
By
Karmen L. Stephens, PharmD, BCGP
Mar 24, 2022
Comprehensive medication management, or CMM, is a whole-person approach to medication management that ensures that medications are appropriate, safe and effective, and that they support the individual’s...