The McKnight’s Women of Distinction Awards and Forum last week offered an energizing and insightful day of networking, learning and celebrating as we honored five dozen women for their contributions...
What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.