Philanthropy key performance indicators that matter
By
Z. Allen Abbott, PhD
Irina Thompson
Jul 29, 2024
Most retirement communities either have a philanthropy operation or they want one. Two major questions frequently are asked. Fortunately, we now have a body of objective research to inform those questions.
Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
We all share responsibility to support older adults adequately
By
Marta Hill Gray
Apr 25, 2024
We all share the responsibility to support older adults adequately. If we do, our entire country will benefit.
Mentoring young leaders for senior living sustainability
By
Ethan Cole
Mar 11, 2024
How do we inspire such young leaders to stay with our companies and build them into the powerhouses our senior executives present today? Mentorship programs.
3 strategies to deepen engagement with residents and their loved ones
By
Jaylee Baird, CDP, CALA
Apr 08, 2024
As senior living community leaders look for ways to serve and foster deeper connections with residents and their loved ones, three engagement strategies have proven highly successful.