Why the GAO report ultimately could be good news for assisted living
By
Lois A. Bowers
Feb 12, 2018
The increased attention brought by a recent GAO report may be uncomfortable for those in the assisted living industry in the short term, but the health policy experts with whom I spoke suggest that the...
First impressions: Little things can mean a lot
By
Lois A. Bowers
Dec 12, 2016
I spent some time at a senior living community at the invitation of the Where You Live Matters campaign and realized that seemingly small things can add up to a memorable first impression for prospective...
This senior living model is a step beyond person-centered care
By
Lois A. Bowers
Jul 11, 2016
Three principles that guide the Scandinavian Living Center in West Newton, MA, will remind you of person-centered care. It’s the fourth principle that sets the Scandinavian model apart from other...
Success can come in all sizes
By
Lois A. Bowers
Jul 05, 2016
The owner of a six-bed senior living community shares advice on marketing, management and operations, and communities of all sizes may find her insights helpful.