Getting that elephant in the room to start dancing
By
John O'Connor
May 05, 2016
While some senior living operators are cursing the darkness, other innovative ones are trying to light a candle to address the biggest challenge facing the industry.
Can worker retention really be this easy?
By
John O'Connor
Apr 28, 2016
There’s no getting around the fact that keeping your community fully staffed is a never-ending challenge, but there are some very simple and obvious things you can do.
DOL rule will hurt many senior living workers over time
By
John O'Connor
Apr 25, 2024
It’s a bit exhausting to keep writing about ways good intentions from our regulatory agencies keep fueling disastrous outcomes.
Show me the … discretionary bonus?
By
John O'Connor
Aug 22, 2019
Senior living organizations are finding they are not alone when it comes to holding the line on salary upgrades.
Such an obvious way to improve recruitment and retention
By
John O'Connor
Nov 21, 2019
When it comes to finding and keeping workers, are you getting the word out about what sets senior living apart from the Amazons and Costcos of the world?
Ready for some additional staffing headaches?
By
John O'Connor
Oct 04, 2018
As if staffing weren’t enough of a senior living challenge, two fresh developments show it might soon get worse.
These no-shows are enough to make you sick
By
John O'Connor
Aug 01, 2019
We’re hearing a lot these days about how difficult it is to find enough workers. But the discussion often overlooks a related problem.
Staffing challenges are easy to see, hard to fix
By
John O'Connor
Aug 05, 2021
It’s not exactly a secret that the field could do a better job of luring good candidates and making sure they do their jobs well. So why isn’t that happening? In a word, economics.
The new cutoff for overtime eligibility? It’s a fair question
By
John O'Connor
Jul 27, 2017
It’s probably safe to make two predictions now that the Labor Department has asked for feedback as it prepares to rewrite the overtime rule.
Overtime is a touchy subject in senior living
By
John O'Connor
Jul 06, 2017
Senior living owners and managers may welcome the news that a controversial overtime rule apparently has been shelved. It might be best to keep the celebrating to a minimum, however.