Communicating in the age of activism and disinformation
By
Courtney Malengo, APR
May 22, 2023
What do you do when a movement is mobilized against you, or a disinformation campaign is lobbed at your executive or community? Here are six steps to consider as you approach any communication challenge.
Agencies’ role filling staffing gaps makes deep vetting a critical risk hedge
By
Gigi Acevedo-Parker
Gerald Stoll
May 04, 2023
Operators of senior living communities need to be ready to manage all the risks that are intensifying during the staffing crisis.
Why senior living communities are partnering with senior relocation companies
By
Ray Fabik
Oct 06, 2022
Relocation companies can help older adults with downsizing, relocation, decluttering, estate sales and even emotional support as they prepare to move into senior living.
Rebound emerging in senior living
By
John Lariccia
Dec 22, 2022
With the right technology, deployed in the right way, senior living operators can benefit from the rebound emerging.
A retirement community desk clerk’s perspective on dementia
By
Kimberly Hollifield
Jul 05, 2022
As a desk clerk in a retirement community, I observed many residents living with dementia. This experience made a big impression on me.
Employee retention is this provider’s ‘secret sauce’ for success
By
Karen Krissinger
Apr 18, 2022
At this long-term care community, employee retention is high. What is the secret sauce to retaining staff?
The future of senior living in 2022
By
Walter Marin
Jan 18, 2022
With only a few days into 2022, headlines reporting increasing COVID-19 cases and new Centers for Disease Control and Prevention guidelines have dominated the recent news cycle. In 2020, these very same...
How to avoid causing a hazard, being cited over a storage issue in senior living
By
Stan Szpytek
Nov 08, 2021
Storage issues within the built environment of senior living communities have challenged management teams for as long as those types of properties have been in existence. The need for additional equipment,...
Cut down on paper records with digital work orders
By
Dan Roberge
Nov 04, 2021
It takes a good deal of time to handle administrative paperwork — time that takes you away from keeping your senior living community running smoothly.
Telehealth: Driving more effective, qualitative and accessible care for U.S. seniors
By
Ed Mercadante, BSPharm, R.Ph., D.Sc.(Hon)
Apr 08, 2021
By improving access to quality care and the efficiency with which that care is delivered, telehealth has the potential to positively affect quality of life — and could serve as a catalyst that drives...