What you need to know before installing air purification systems
By
Allen Johnston
Nov 11, 2021
Over the past 18 months, we all have become exceedingly more aware of the quality of indoor air, which can be up to five times dirtier than outdoor air and contain chemicals, bacteria, mold and more. The...
How to overcome the trauma of the pandemic in long-term care
By
Donna Cutting
Nov 01, 2021
“When the pandemic started, morale was high. We all pulled together and worked as a team in a way we never had before. Now, it’s all changed. Employees have lost their patience; they’re...
3 ways to increase lead generation in senior living
By
Jen Malloy
Mar 13, 2023
Use the latest marketing tools to help you stay ahead of the never-ending race to reach leads, and find time to practice self-care.
A 12-point call to action manifesto for senior living marketers
By
Wendy O’Donovan Phillips
Feb 09, 2023
If we expect people to take action, then we must clearly call them to action.
Life plan communities earn high marks from residents
By
Michele Holleran, Ph.D., MBA
Apr 14, 2022
Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.
Why temperature checks are just the first step in making senior living safer
By
Amy Jeffs
Mar 17, 2022
Beyond temperature checks, technology can help you identify people who potentially have COVID-19, to prevent disease spread.
Choosing digital check-in tech for guests, staff and vendors
By
Sandy Vasquez
Mar 07, 2022
As an administrator of a 40-bed assisted living facility, I’m always on the lookout for ways to streamline procedures to spend less time on data management and more meaningful time with residents. With...
How COVID-19 has upped the safety ante for senior-related service providers
By
Bob Burg
Mar 03, 2022
In the spring of 2020, we were able to immediately rely on strong relationships across our business to change the way we operate. Our efforts were and continue to be focused in three key areas.
3 steps for turning a great resident idea into a successful social recreation program
By
Jennifer Kelley
Feb 22, 2022
At St. John’s, we view our residents as our greatest resource. Jane, a retired educator and St. John’s Meadows independent living resident for more than 12 years, certainly is no exception. I remember...
Why you need to treat HVAC as a healthcare system
By
Al Subbloie
Feb 17, 2022
HVAC (heating, ventilation and air conditioning) is one of the most important yet underrated acronyms in the assisted living industry.