This conflict management approach might seem onerous, but the researchers who propose it say it’s a worthwhile investment for any team.
Senior living’s next opportunity might have a high price of admission
By
John O'Connor
Jun 24, 2021
Why focus on a relatively small cohort when the hoi polloi might fill many more fill units? I guess you could say there are millions of reasons.
How’d you find comfort during the pandemic year?
By
John O'Connor
May 06, 2021
My guess is that there is not a person reading this who has not dealt with a COVID-19-related caregiving, service or operational challenge. And it’s probably a safe bet that most of us have had to make...
Here’s the deal for all you high-end operators out there
Oct 29, 2015
After 16 years, American Express and Costco Wholesale Corp. are ending what many once saw as a match made in heaven. The news carries two lessons for senior living operators.
You call this a plan to reduce nursing homes?
By
John O'Connor
Dec 12, 2014
It appears that a federal effort to downsize nursing homes might end up doing just the opposite.
Before the fall
By
John O'Connor
Mar 18, 2021
Recent trends related to falls among older adults should alarm senior living operators. Fortunately, there are proactive steps you can take to reduce fall risks and their consequences. Even if your residents...
The big question before every senior living operator
By
John O'Connor
Sep 01, 2016
Sooner or later, operators in this sector will face a fork in the proverbial road. If you are not considering your future in this field, you must be extremely confident. Or foolish.
The looming payment challenge few are talking about
By
John O'Connor
Jun 30, 2016
If you are a senior living operator and your rents went up a bit last year, that’s a good thing, right? As it turns out, the answer may not be so obvious.
It’s not just CCRCs that could use a new name
By
John O'Connor
Oct 21, 2015
As McKnight’s Senior Living recently reported, LeadingAge will announce a replacement term for the CCRC concept during its upcoming convention. But why should the industry stop there?
No surprise why this event was a SMASH-ing success
By
John O'Connor
Sep 26, 2019
There are quite a few reasons why this week’s Senior Care Sales & Marketing Summit attracted an overflow crowd.