Pandemic, shmandemic. Senior living operators have found a whole new crisis to lose sleep over: staffing nightmares. It turns out the very people needed to keep communities up and running aren’t just...
In a giving mood
By
Lois A. Bowers
Nov 21, 2016
As the holidays approach, several senior living communities are partaking in fun projects to relay the vibrancy of senior living residents or informative projects to help employees, residents, prospective...
Yes, thieves are coming for your data
By
John O'Connor
Feb 23, 2017
Think your senior living community is exempt from data theft? Think again.
COVID, one year later
By
Lois A. Bowers
Mar 01, 2021
At this time a year ago, we still were unsure what the coronavirus would mean for the industry, for the country or for us personally. Now, effects are clear, even if we still don’t know all of the answers.
Why the GAO report ultimately could be good news for assisted living
By
Lois A. Bowers
Feb 12, 2018
The increased attention brought by a recent GAO report may be uncomfortable for those in the assisted living industry in the short term, but the health policy experts with whom I spoke suggest that the...
Courting disaster on the senior living labor front?
By
John O'Connor
Nov 14, 2019
Two recent developments show that finding and keeping competent staff soon might become more challenging than ever.
An unjust employment ban is finally removed
By
John O'Connor
Jan 21, 2016
It’s one thing to pay for youthful indiscretions right after they happen. It’s quite another to have to wear the modern-day equivalent of a Scarlet letter for the rest of one’s working...
Too many senior living operators focused on the wrong benchmark
By
John O'Connor
Apr 06, 2017
Talk to any operator, and it won’t take long before you hear “quality” intoned in a highly reverential manner. Perhaps we should start using a different yardstick, however.
The looming payment challenge few are talking about
By
John O'Connor
Jun 30, 2016
If you are a senior living operator and your rents went up a bit last year, that’s a good thing, right? As it turns out, the answer may not be so obvious.
A sleeper issue that soon may affect more senior living organizations
By
John O'Connor
Nov 10, 2016
Much continues to be written and said about Donald Trump’s White House victory. And as so often happens at times like these, another notable development taking place at the same time largely is being...